◆ Check if the WiFi status indicator of the micro inverter is in the "Green Flashing" state;
◆ Check if the Bluetooth function of your smart device is turned on;
◆ Check if the signal of the wireless network is good.
2. HOW TO DO if I have multiple micro inverters to configure?
A: Please install all micro inverters properly and make them work normally to generate power, and then
operate according to the configuration and use steps. App can search all inverters to be added at one
time and configure them at one time.
3. HOW TO DO if the SSID of my WiFi network is changed or the password is changed?
A: Please reconfigure the inverter according to the configuration and use steps.
4. HOW TO DO if the WiFi status indicator of the inverter goes out, but the device displayed on the
app is not online?
A: This means that you can connect to the wireless network device, but you can't connect to the cloud
server. It means that your wireless network device can't connect to the Internet. Please check if your
Internet is working properly.
5. The installation site of the inverter is temporarily not equipped with a router and no WiFi signal.
How does App connect the inverter and detect if the inverter is working properly?
A: You can use an idle smartphone to open the WiFi sharing of mobile phone signal hotspot for
connection, and reconfigure the network connection after installing the router.
6. There are multiple WiFi signals on site. Can we connect with different WiFi signals?
A: No, the WiFi connected of the micro inverter and the smart phone must be consistent before the
network can be configured.
7. Can App configure the micro inverter in different places? Can I view data in different places?
A: You can't configure the micro inverter in different places, but you can view data in different places,
The inverter uploads the latest status data to the cloud server every minute.
8. After checking that there is no problem, App still cannot find the micro inverter?
A: Please press and hold the inverter button for more than 5 seconds to reset the inverter. After the
WiFi indicator flashes again, use App to reconfigure the network.
9. HOW TO DO if I want to monitor the same inverter on two or more smart devices?
A: You can share the inverter with another phone using the share device feature.
10. Will App data be saved?
A: Yes, App data will be stored on cloud server. After the network is successfully configured, you can
view the data at any time and place.
11. The inverter cannot be connected to the app at night?
A: At night, because the solar panel does not generate power, the micro inverter does not have any
power input, so it will offline and it is impossible to re-configure the network at night.