FAQ

Q Are you the trading company or a manufacturer?
A We are the trading company with 3 long-term factories for 10 years.

Q Where is  your Loading port?
A Our main loading port is Xiamen or any port in China.

Q What is your MOQ?
A We can accept low MOQ even 1 pc.

Q Can we require to customize the logo,label and package for the products?
A Yes,logo,label and packaging can be customized upon your request when your order quantity reaches our requirement.

Q Can I ask to send a sample before I place an trail order?Is sample free?
A Sample can be sent/customized when the client has requirement.Sample is not free.But the sample fee will be refund when you place the order.Meanwhile the clients will also be required to pay the shipping by themselves.

Q What if the client doesn't satisfy with the quality when he/she receives the goods?
A  All the goods will be well inspected and photos will be sent to the clients for final confirmation,only when the quality is confirmed,then we will start to pack the goods,if there is really quality problem we will make certain compensation or reproduce the goods after negotiation with clients.